Our neighbours
If there are Kāinga Ora homes in your neighbourhood, there may be times when you will need to talk to us.
If you have a complaint you’d like us to sort out, a suggestion you’d like to make, or a story you’d like to share about a job well done, we want to hear from you.
Pets
We know that pets can be great companions and we want our tenants and their whanāu to experience the many benefits of pet ownership.
Fences
If your property borders our tenant’s home and you have plans for the fence-line, we will consider contributing to the cost of a new fence or an improvement to an existing fence, but you'll need to give us written notice.
Ground issues, trees and storm damage
If you have any issues with ground maintenance, tree maintenance, or problems with storm damage, contact us.
Drainage and easements
If you require access to our properties or our consent for drainage issues or easements, you will need to provide us with the correct information.
Illegal structures and unauthorised alterations
If you suspect an illegal structure, or an unauthorised alteration to Kāinga Ora property you should contact us.
If you are a private owner and have questions around Resource Management Act consents or Partial land sales contact us with specific information.