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Displaying 1 - 10 results of 171 for "repairs"
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Repairs ‘not viable’ for some flood-damaged Auckland homes
Kāinga Ora – Homes and Communities has made the call to remove rather than the repair a small number of Auckland homes extensively damaged in the Auckland Anniversary Weekend floods. … floods caused damage to the home or surrounds of more than 590 Kāinga Ora properties. More than half of those damaged properties can be lived in while repairs are carried out, but rehousing offers are being made to around 250 customers and their whānau. For more information read our Auckland floo…
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Visits and access
Sometimes your home will need repairs. See what we can do for you and what you might be able to do yourself.
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Extra support for customers as repair work begins
A dedicated team of housing support staff is making sure that Auckland customers get the support they need while their flood-damaged homes undergo repairs. … Weekend floods. Some of the homes have been vacated and the customers permanently rehoused, but in many cases customers will be living in their homes while repairs are carried out. “All the damaged homes that are occupied have been made safe so customers and their whānau can stay living there. Th…
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Tenants and communities
Find out about renting a house from us, different ways to pay your rent, what to do if your home needs repairs, and what you can expect from us as your landlord.
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Enquiries and feedback form
It's important for us to continue to improve our customer service so let us know about your experience with Kāinga Ora - whether it's good or bad, every bit helps us to improve. Urgent repairs or maintenance Urgent repairs are problems that affect your health and safety. We'll fix these within 4 hours, wherever possible. Call us on 0800 801 601 and select 'option 4 - repairs and maintenance', anytime. Urgent repairs can include bl…
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Support for customers impacted by a Natural Disaster
We continue to support our customers whose homes were damaged during the January floods and Cyclone Gabrielle. We are rehousing all our customers who are unable to return to their homes because of flood damage, and working quickly to plan and prioritise repairs. However, this process will take some time. Work we’re focussing on Planning and scoping repair of damaged homes Most of the Kāinga Ora homes dama…
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Auckland floods
We continue to support our Auckland customers whose homes were damaged during the January floods. We are rehousing all our customers who are unable to return to their homes because of flood damage, and working quickly to plan and prioritise repairs. However, this process will take some time. We are in the process of offering alternative homes to more than 250 impacted customers. These offers ar…
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Housing offers for customers unable to return home
Good progress is being made on rehousing families from the properties belonging to Kāinga Ora – Homes and Communities that were worst affected by the Auckland Anniversary Weekend floods. … "With the information we have so far from property assessments, the large majority of the flood-damaged homes we have in Auckland can be lived in while repairs are organised and carried out," says Deputy Chief Executive for Auckland and Northland Caroline Butterworth. "The worst-dam…
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Poisons, asbestos and lead-based paint
Some of our older houses were built with asbestos products and/or painted with lead-based paint. These products are safe if they are in good condition. If you see any damage to something that may contain asbestos or have lead-based paint: call us on 0800 801 601 and select 'option 4 - repairs and maintenance' . We have strict procedures for dealing with these products and use tradespeople who are used to dealing with them. Read…
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Maintaining your home
Maintaining your Kāinga Ora home, making disability modifications and what to know when tradespeople are visiting your home. … tidy when you move in keep your home in good structural condition - we have an ongoing maintenance programme for all our properties do any urgent repairs as quickly as possible check that your smoke detectors work repair normal wear and tear as soon as possible. Requesting maintenance F…